Entering Patient Data > Entering Orders > Adding an Order > Requesting Notifications when Results are Available
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Requesting Notifications when Results are Available
You can request a notification when the results are available for a specific lab or test that you ordered for a specific patient. This feature is available only if implemented by your organization, and only for certain types of orders, as configured by your system administrator. When you place the patient’s order, simply indicate that you want to be notified when the results are available.
NOTE: During the order entry process, you might see clinical decision support (CDS) alerts (see Reviewing Clinical Decision Support (CDS) Alerts). After submitting an order, you might see alerts about drug, disease, or allergy interactions or duplicate orders (see Reviewing Interaction and Duplicate Order Alerts). Alerts can provide clinical data or inform you of issues related to an order.
1. Enter a new order for the patient using any of the standard methods:
2. After selecting the order using any of the above methods, the Order Details screen may be displayed:
-If the Order Details screen is displayed after you select the order:
a. Review any CDS alerts that are displayed.
b. At the bottom of the Order Details screen, select Notify when order resulted.
c. Tap Save to save the Order Details, and then tap Review to return to the Orders Summary screen.
d. Sign and submit the order as normal (see Signing and Submitting an Order).
-If the Order Details screen is not displayed after you select the order:
a. On the Orders Summary screen, select the order from the New Orders list to open the Order Details screen.
b. Review any CDS alerts that are displayed.
c. At the bottom of the Order Details screen, select Notify when order resulted.
d. Tap Review to return to the Orders Summary screen.
e. Sign and submit the order as normal (see Signing and Submitting an Order).
When the lab or test results are ready, a New Results notification is sent to your device. You can tap the notification to open the PK Messaging module and view the result. See Viewing and Responding to Unread Messages or New Result Notifications for more information.

Why Don't I See This Feature?