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Selecting a Login Mode
When you log into the PatientKeeper application you are also logging into your organization’s PatientKeeper application server, which as a specific Host address, or URL. When the Login screen is configured to run in Basic Mode, it assists you in selecting the Host, so that you do not have to enter it manually. If you are an advanced user with access to multiple systems, you may find it easier to run in Advanced Mode, so that you can enter the Host manually. And finally, advanced users can also run the application in Emulation Mode, which allows them to emulate another user. Each of these modes is described in more detail below.
1. Tap Settings > General > Login Mode.
The choices for Login Mode are displayed.
2. Select one of the following options:
-Basic: This is the default value for this setting, since most users should log in using Basic Mode. In most cases, when the user logs in for the first time, the Host field is not visible on the screen. The user enters their Username and Password, and then the application searches PatientKeeper’s Central Provisioning Server for that username and either populates the Host field automatically (if there is only one match for the username), or presents the user with a list of choices for the Host field. After the first login and sync, the Host field is then displayed on the Login screen. Whenever the user taps the Host field, the application performs another search of Central Provisioning Server for a list of potential matches for the current Username.
-Advanced: Advanced users (such as PatientKeeper staff or hospital IT staff who perform testing at multiple facilities or on multiple servers) can select this option. In Advanced Mode, the Host field is always displayed on the Login screen in addition to the Username and Password fields. When the user taps the Host field, the application does not contact the Central Provisioning Server. Instead, the user manually enters the desired host themselves. This allows the user to easily switch hosts when needed.
-Emulate: Advanced users (such as PatientKeeper staff or hospital IT staff who perform testing or troubleshooting) can select this option when they want to emulate another user. Please note that although the Emulation Mode can be enabled via this setting on the device, it will only be functional if it is also enabled in the advanced user’s profile on the PatientKeeper web application. When selected, the Host and Emulate User fields are displayed in addition to the Username and Password fields. When the user taps the Host field, the application does not contact the Central Provisioning Server. Instead, the advanced user manually enters the host and their own username and password, and then also enters another user’s username in the Emulate User field. Once logged in, the application emulates the other user’s permissions, patient lists, and so on. This allows the advanced user to see the same screens and options that the other person sees, which facilitates troubleshooting any issues they are experiencing.

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